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Insurance Staff Position - State Farm Agent Team Member Brightwaters, NY

Insurance Staff Position - State Farm Agent Team Member

Full Time • Brightwaters, NY
ROLE DESCRIPTION: 

WE ARE ONLY LOOKING FOR AN APPLICANT WHO IS CURRENTLY LICENSED OR HAS RECENT SUBSTANTIAL INSURANCE EXPERIENCE. 

As a Licensed Staff Member with Janine Dipalma's State Farm office, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the licensed, customer-focused and empathetic team member we are searching for. 

Licensed representative with State Farm experience strongly preferred. Licensed with salesforce proficiency and/or prior insurance experience could also be a great fit. We are looking for someone ready to learn and grow with us :)

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers. We are heavily service oriented. 
  • Provide proactive customer service, informing clients of risks, rate changes, law changes, and doing our best to anticipate customer needs before we are contacted. This ensures a happy, informed customer base and reduces insurance panic/anxiety for consumers.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, billing clarification. 
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
  • Work with team members to keep a positive, professional, and efficient work environment. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, anticipate their needs, and be sympathetic to their concerns. 
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Pay structure and benefits will be discussed in person to meet the individual and specific needs of the applicant, as well as their qualifications, availability, etc. 
Compensation: $37,500.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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